TERMS AND CONDITIONS

These are the terms and conditions which apply to your purchase of clothing, accessories and other goods from the MYBANDAGEDRESS web site at www.mybandagedress.com , www.mybandagedress.co.uk or www.mybandagedress.com.au. The website and goods are provided by MYBANDAGEDRESS PTY LIMITED, a company registered in Australia under number 67166555960. These terms and conditions form a legally binding contract between us and you. Your acceptance of the terms and conditions is given when you purchase goods from us. You should read these terms and conditions carefully before buying anything from this website. We reserve the right to change the terms and conditions under which the website and the goods are provided. Any such change in terms and conditions will be effective to all new orders once included in the text of these terms and conditions and published on the website. You should check the terms and conditions posted on the website periodically to ensure that you are aware of and comply with the current version.If you have any questions about the terms and conditions, the goods or the website please email us at customercare@mybandagedress.com

INFORMATION ABOUT THE WEBSITE AND THE GOODS

This part sets out some terms about information on the website, descriptions of goods and how you use the website. By placing your order on www.mybandagedress.com, www.mybandagedress.com.au or www.mybandagedress.co.uk , you are accepting these terms and conditions. We endeavour to make sure that all information on the website, including descriptions of our goods, and listed prices, are accurate and correct at all times. However, mistakes do happen. We will try to resolve all information errors on the website as soon as reasonably possible, and if we reasonably think that such an error has affected your purchase of goods we will try to let you know. However, because we take these steps we will not be liable to you for any errors on the website. You should bear in mind that buying clothing and accessories over the internet provides a different shopping experience to buying in-store. In particular you acknowledge that: The colours which are shown for the goods on the website will depend on many factors including your display settings.

All sizes and measurements are displayed in UK sizes and are approximate.
All goods are subject to availability - we may not be able to supply your order.
Any delivery estimates given on the website or by email are estimates only.
You are responsible for ensuring that your login details, password and all other details in relation to your account remain confidential at all times.

PURCHASING GOODS ONLINE

This part sets out some terms which apply to your purchase of goods from us through the website. You make an offer to purchase a product from us by completing the staged process on the website as set out below:

Adding product to your shopping basket
Enter login details
Enter billing address details
Enter delivery address details
Confirmation of order

Your order only constitutes an offer to purchase goods from us, and does not form a binding contract until accepted by us. Where you order more than one product your order contains a series of offers for each product individually. On receipt of your order, we will send you an order acknowledgement email to the email address which you provide in the order process. This order acknowledgement email will contain your order number, details of the goods ordered and a delivery estimate. Note that this email is only to acknowledge that your order has been received, and is not acceptance by us of any offers to purchase goods. We must receive full payment of the price of the goods before we can accept any offers. Where you select to pay by credit or debit card we will process the payment at the time of preparing your goods for despatch. An offer made by you to purchase a product shall only be deemed to be accepted by us when we despatch that product to you and send you an order despatch email which includes details of the product. We reserve the right to refuse any offers in an order prior to acceptance. If a product is not available we will include details of the unavailable product in the order despatch email. A product which is not available will not be included in the contract for a product which is despatched. All prices and charges on the website are in the currency appropriate for the country selected at the top right hand corner of the website: UK pounds sterling, EUR euros or US dollars. Delivery charges will be applied based on the delivery address chosen and these will be displayed in the order process. All prices are, unless otherwise stated, exclusive of GST and other applicable taxes.

RETURNS POLICY

RETURNS

Please note, we do not issue refunds unless you placed your order using Afterpay (Australian customers only). We are also unable to facilitate exchange requests (size or style). You will be issued with a credit note when your return is received back to us and you'll be able to place another order online with us for another size or style using your credit note. Please note, we are unable to reimburse postage costs unless the item(s) are confirmed as faulty via our returns team. If you change your mind for any reason, we will issue you with a credit note for the value of the item(s) you are returning. Change of mind includes instances where a style didn't suit you, did not fit how you wanted or expected it to and any reason other than when it is deemed as faulty. Please shop carefully as we do not accept returns for the following:

Intimates/lingerie
Bodysuits
Swimwear

If the item you are returning is not any of the above, your return will only be accepted if:

You have contacted us via the correct returns link (https://mybdreturns.myreturnscenter.com/) for a Returns Authorisation Number (RMA) for your order and we have provided you with this, along with a returns form;
Your return is received by us within 14 days of delivery (Australian customers) or 21 days (international customers) with your returns form and RMA# included in the parcel - proof of shipment within this timeframe is also fine;
The returned item is in its original sellable condition i.e. it is unworn, unwashed, unmarked and has all tags attached; and
The item does not have any fake tan, makeup or deodorant marks on it, even if only tried on.

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